Privacy Policy

Privacy Policy

This privacy policy pertains to the web site of 24HRSZENELIFLOWERS and should be read and interpreted in conjunction with the:

About Us - Business description
Security Policy
Delivery Policy
Substitution Policy
Terms & Conditions

24HRSZENELIFLOWERS is committed to the online privacy of all our customers and florists. 24HRSZENELIFLOWERS is PCI compliant and takes regular audit steps to ensure ongoing compliance with this critical industry standard.

IP Address Tracking: 24HRSZENELIFLOWERS collects the IP address of all visitors to our web site. We don’t know who you are … but we do know your country and what pages you’ve viewed.

Cookies: We use Cookies to track your session activity, what browser you use and whether you come back and revisit our web site.

Name, personal details, address and email address: If you register with our Points Program or purchase from our catalogue then your personal details are stored in a secure system subject to PCI security and audit standards. At some point in the future we may use the big picture information like gender, age and suburb to do our demographic analysis … “what do people like you like to buy” … but there is no use of individual names.

Email: We will use your email address, subject to your permission, to email you with seasonal offers and special promotions. You may opt out of the email program using the Unsubscribe link on each and every email.

Financial Information: Credit Card information is stored in encrypted format subject to PCI standards. CVC codes are not stored in the system. ALL Personal Information is transmitted using 128 bit encryption over SSL (Secure Socket Layer)

Under Privacy legislation, if you would like further information or a copy of your transaction history and secure contact details, please email us at zeneli@24hrszeneliflowers.com.au with 100 points of proof as to who you are.

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